If the answer to your question is not on this page, please contact our account managers.
You get access to our scalable cloud infrastructure including hosting, incremental daily backups on two continents, email integration, top notch security, 24/7 monitoring and a control center to manage your PS Cloud environment. Your PS Cloud instance is upgraded on demand to benefit from new features at your convenience.
You get access to our support by email or live chat in application. Our support teams are available from Monday to Friday, 24/5, in English and French.
A user is defined as an employee or a supplier who has or will have access to PS Cloud in create and/or edit mode. External users (such as clients or suppliers who are portal users) are not counted in the number of users. For example:
- An employee who reports their expenses or timesheet is counted as a user;
- A third party accountant who uses PS Cloud to work on your numbers will be counted as a user;
- Customers and suppliers that have access to their invoices on-line will NOT be counted as users;
- Visitors to the PS Cloud website will NOT be counted as users.
We provide functional support and bug fixing services on standard features, 24/5, in English via email. A dedicated consultant is available in our Success Packs only.
Some Apps in PS Cloud are offered free of charge such as Survey, Discuss, Notes, Chat, and Employees. Other Apps are bundled within others such as Blog, Forum, Live Chat and Slides within the Website App and will not appear on this page.
The free offer is forever, for unlimited users, as long as you do not install extra applications.